Customer Feedback

We place our customers at the heart of what we do, and strive to leave all our customers happy and warm. All customer will be issued with a short feedback form, please help us improve our services and reward our staff by completing this.

All feedback received is used to improve our services. If you feel that we haven’t come up to the standards expected, then please let us know and we will investigate any complaint and attempt to resolve it quickly.

• Call us on 0131 665 4539
• Email us at [email protected]

We’ll do our best to resolve the issue right away. If we need more time to investigate, we will let you know and keep you updated.